Privacy and Data Policy
This Privacy Policy explains how we collect, use, store and protect the personal information you provide when you use our online casino and sportsbook services. We take your privacy seriously and describe below the types of data we handle, how we use it, and the choices available to you.
Types of data we collect
Personal data
When you create an account or contact support we collect information that identifies you, such as your name, date of birth, email address, phone number and billing details. We also collect identity verification information where required to comply with legal checks.
Technical data
We collect technical and device data including IP address, browser type, device identifiers, operating system, and pages visited. This helps us deliver a smooth, secure experience and troubleshoot issues.
Transactional data
We record payment and transaction details, deposit and withdrawal history, game activity and bet history. Transactional data is used to process payments, resolve disputes and monitor for fraud or money-laundering risks.
How we use your information
We use your data to operate and improve our services, to process payments, to verify identity, and to provide customer support. Your information also helps us detect and prevent fraud, ensure compliance with legal obligations, and personalise non-promotional account-related messages.
Data protection practices
We maintain administrative, technical and physical safeguards designed to protect your information. Access to personal data is limited to authorised personnel and service providers who need it to perform their duties. While we strive to protect your data, no system is completely secure and we cannot guarantee absolute security.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, analyse usage, and serve essential functionality. Some cookies are necessary for security and account functions, while others help with analytics and improving site performance. You can adjust cookie settings in your browser, but disabling certain cookies may affect site functionality.
Information sharing and third parties
We may share your information with third-party service providers that support our operations, including payment processors, identity verification services and hosting providers. We require these partners to protect your data and to use it only for the services they provide. We do not sell your personal information.
User rights
You have rights regarding your personal information, including the right to access, correct or delete data we hold about you, and to object to certain processing. To exercise these rights or to ask questions about how we handle your information, contact our privacy team at [email protected].
Access, correction and deletion
We will respond to reasonable requests to access, correct or delete personal data in accordance with applicable law. Some information may be retained where necessary for legal, security or business purposes.
Privacy policy updates
We may update this Privacy Policy from time to time. When changes are significant we will make a clear notice available on the site. Continued use of the service after changes indicates acceptance of the updated policy.